• Your Air 20 ebike
• Mudguards (unfitted)
• Air pump
• Mobile phone holder
• Basic tools
• Standard Australian charger
• User manual

No, this is not possible with the Carbon Lite. The motor is designed to go a max speed of 25km/h only.

Yes you can! Just add this optional accessory. Be mindful however that a throttle-assist is only legal on private property. The law varies in
state to state but most only allow a throttle with a max speed of 6km/h on a 200W motor. As the Carbon Lite is 250W, the throttle assist
would not be road legal.

In general, you do not require a license or registration to ride an e-bike. Note, however state and territory laws to vary. What you do need to
adhere to are the general road rules such as wearing a helmet, not riding under the influence and not operating an ebike with a throttle on the
road. There are also some laws regarding riding on the footpaths that need to be understood in different states and territories.

Australian laws are derived from European standards EN15194 and do vary between states. The basic rules are:

• The motor must not exceed 250W (the exception is NSW which allows 500W)
• Must require pedalling for motor to operate (known as pedalac)
• Must not be operated purely by throttle
• The motor must not exceed 25km/h
• If a throttle is used it must cut off at 6km/h and be installed on an bike with a motor no more than 200W (pretty much making all ebikes with a throttle illegal on main roads)
  

Check your local authority to understand regulations in your area as they can vary.

Very little assembly is required. The Air 20 is around 95% assembled out the box. You will need to install the handlebar stem, unfold the bike, insert the seat stem battery, and fit the pedals. Make sure you fully charge the battery (which is the seat stem) before riding. If you need any assistance we have a You Tube channel with assembly instructions or you can call 0450 372 229 or email sales@nextgenerides.com.au for help

We ship out stock from Brisbane and Melbourne the next day after the order is placed. Fore most metro cities in Australia on the east coast it takes 3-5 days for the ebike to be delivered. For more remote locations that are further from Brisbane or in smaller towns allow 7-10 working days. We cannot control the speed of freight but do provide updates and tracking so you know where the goods are during the delivery time period.

The Air 20 is distributed throughout Australia by MiBike based out of Melbourne. Next Gen eRides distributes from Brisbane so test riding is done from Brisbane. For any areas without a reseller nearby we offer a 30 day money back guarantee. Note you will have to arrange freight back so if unsure keep all the packaging for an easy return.

Yes, ADO Air 20 is IPX5 waterproof and the IPS display is IPX7 waterproof, all electronic components are sealed to prevent ingress of heavy rain and dust. We do however advise storing the bike indoors especially given its folding capabilities. This not only extends the life of your product but also reducing the likelihood of theft.

Some modifications are ok on your ebike and will not affect your warranty. You can for example change the tyres. Note that the standard tyres are designed for this style ebike. You will be limited to 20 inch tyres with only a small margin for the tyre width. If unsure refer to our warranty policy, or call us first before making modifications.

The bike frame has a 10-year warranty period. For all controllers, motors, batteries, forks, handlebars, chargers, pedals, flywheels, and chainstains the warranty period is 12 months. Should you encounter some production related manufacturer’s defect during this period, we will take care of it according to our warranty. For more details, please contact our customer service sales@nextgenerides.com.au. Spare parts are all stored in Melbourne and shipped out next day.